Sprint would like you to grab your ankles

So yesterday, my day got even more awesome because Sprint turned my phone off. It was super neat.

Previously, on the "My Life and How It Sucks" show, Sprint asked me to grab my ankles because I went over on minutes and my bill was 4 times what it usually is. I called them and worked out payment arrangements. Sprint, being the gracious and classy company that they are, told me they were willing to allow me to pay in two easy installments of $127.13. Of course this is pocket change for me.

I held up my end of the agreement and paid the first half, but the my phone was shut off promptly on Tuesday. I called customer service and because I was in such a good mood yesterday, straighten out the problem through rage and abuse. Needless to say, my phone was not turned back on. So I went to the Sprint store and they worked on the problem for an hour. My phone is turned back on, but the rep told me he didn't know for how long because he got a huge runaround too. At one point, he turned to me and said, "I think this is a load of BS."

I think I am going to switch my cell service because I have been trying to get this straightened out for 2 weeks and that's like half a month. Who needs that kind of stress?

I think I will write a letter to Sprint like the one above. This letter was apparently sent to a bunch of customers in mid-2007. I think I will use the same verbiage, only tell them they are incompetent.

If I have to get a new phone #, I will let you know via email or text.

And I urge you to keep in mind that Sprint sucks ass.

PS. The letter above was not sent to me, unfortunately.